Shipping

Shipping Policy

We aim to ensure that the delivery charges are as low as possible in all circumstances to ensure you get value for money. Shipping is charged in addition to the goods ordered. Deliveries will be sent on our standard delivery terms unless you request otherwise. NOSH will always be happy to discuss the terms of delivery.   

Standard Delivery

We charge a flat rate of $15 inc of GST per hamper for deliveries Australia wide. We will use one of several different couriers depending on the destination. Typical delivery times are 3-5 days. If the destination is in a regional area, the delivery may be longer.
The hampers will usually need to be signed for on delivery otherwise they may need to be collected by the recipient.

*** Christmas Hamper Orders *** 

22nd December is the last day that orders for WA (local metro areas) will be attempted to be delivered before Christmas

All other hamper orders received will be delivered but we cannot guarantee that they will be received prior to Christmas.

 

Pick Up from NOSH

We are happy for you to pick up the hamper from the store during normal trading hours.
Obviously there is no charge!

Special & Urgent deliveries

Urgent deliveries services including overnight and same day are available but will be charged at the cost we incur. Please contact us to discuss this before placing your order or use the query delivery terms button in the order form.
We will do everything reasonably possible to facilitate special deliveries which require special handling or specific times for delivery. Please contact us to discuss your special delivery needs or use the query delivery terms button in the order form so we can do our best to help.  

Overseas deliveries

We are happy to deliver to overseas destinations however we will need to price the item individually and advise you before proceeding. Please contact us at the store to discuss overseas destinations or use the query delivery terms button in the order form before placing the order.   

Bulk Deliveries

If you are sending multiple hampers to a single address, we would be happy to discuss the delivery terms to ensure that the cost is no more than necessary. Please contact us at the store to discuss bulk deliveries or use the query delivery terms button in the order form before placing the order.   

General Shipping Conditions:

•    Orders will be shipped same day if the order is received before 1pm otherwise orders will shipped the next business day.
•    Nosh reserves the right to withhold shipment in the event we decide that confirmation of the order or payment is required prior to delivery.
•    Due to the perishable nature of the foods included (and the likelihood that our special deliveries will be nabbed by non-recipients), we cannot leave hampers at their destinations without being “accepted”, unless otherwise agreed.
•    Hampers which contain cheese, pâté, terrines or other highly perishable foods (virtually anything from our fridge), will only be delivered to the Perth CBD and Perth Metro area if you have made a special arrangement with us, otherwise these hampers are PICK UP only.  These hampers have a clear comment in the description to help you identify these hampers
•     We need a contact name, phone number & email for the recipient.  This will be used at our discretion to help ensure delivery. We assure you that this will not be shared or used on any database.
•    Most deliveries will be handled by third party courier companies. We will do everything reasonably possible to ensure delivery however we remain subject to the conduct of the couriers themselves. If the delivery is exceptionally late, arrives in poor condition or simply does not arrive at all, we will refund or resend depending on the circumstances and usually in consultation with you.
•    Standard deliveries are Monday – Friday 9am to 5.30pm and Saturdays upon request to limited areas.
•    Please call us at (08) 6161 2969  or  0415 980 441 if you have any queries.